Unified platform

Action Alert + T.I.E.

Action Alert connects residents, HOAs, utilities, and government agencies through a unified PWA network. T.I.E. (Terrain Intelligence Engine) provides real-time spatial intelligence for both everyday operations and disaster response.

Every utility has its own PWA, its own workflows, and its own integration into the unified map. Humans confirm dispatch — no automated decisions.

Complements county CAD, GIS, and radio systems. Does not replace official dispatch platforms.

Open Responder PWA Technical docs T.I.E. detail

Unified operational map

T.I.E. layers live units, incidents, hazards, utility status, and mission geometry on one Florida-themed operational picture — for everyday maintenance and full disaster response.

Unified map with units, incidents, hazards, mission radius, and overlay zones — Live units, incidents, hazards, mission radius — all utilities on one map.

Utility breakdown

Every major utility sector is explicitly supported — each with dedicated PWA workflows, everyday ops, and disaster playbooks integrated into T.I.E.

Electric

The Grid

Everyday

Outage reports
Transformer issues
Streetlight failures

Disaster

Downed lines
Grid hazards
Restoration routing

Gas

Pipeline

Everyday

Gas smell reports
Meter issues
Pressure anomalies

Disaster

Ruptures
Ignition hazards
Shutoff coordination

Water

Water line

Everyday

Leaks
Low pressure
Meter problems

Disaster

Main breaks
Contamination zones
Boil-water alerts

Wastewater

Dirty water

Everyday

Sewer backups
Lift station alerts
Odor complaints

Disaster

Overflow zones
Pump failures
Contamination mapping

Stormwater

H2O ×10

Everyday

Blocked drains
Standing water
Culvert issues

Disaster

Flood mapping
Surge zones
Drainage failures

Telecom

The daily news

Everyday

Internet outages
Cable issues
Signal loss

Disaster

Tower failures
Comms blackout zones
Emergency broadcast routing

Government agencies

County and municipal agencies connect through Action Alert Command and field PWAs — shared map, shared timeline, role-based views.

County Emergency Management
Fire / EMS
Law Enforcement
Public Works
Code Enforcement
Transportation
Parks & Recreation
Schools (alerts + closures)

Everyday and disaster use cases

Action Alert + T.I.E. is built for daily operations — not only hurricane season.

Everyday

Outages (electric, gas, water, telecom)
Maintenance requests
Blocked drains
Road closures
Trash / recycling delays
HOA notices
Lost pets
Senior wellness checks
Neighborhood safety alerts

Disaster

Evacuation routing
Shelter locations
Flood zones
Hazard polygons
Mission zones
Responder tracking
Incident clustering
Safe route computation

T.I.E. core functions

Deterministic spatial intelligence — every output traceable. See T.I.E. overview for full detail.

Safe route computesafe_route_compute
Hazard overlap detecthazard_overlap_detect
Unit risk highlightunit_risk_highlight
Incident cluster detectincident_cluster_detect
Mission zone suggestmission_zone_suggest
Unit proximity scoreunit_proximity_score
Priority score computepriority_score_compute
Unsafe action flagunsafe_action_flag

Live charts

Senior-safe, high-contrast dashboards for command staff and utility operators.

Incident volume over time — Incident volume · live

Utility sector status chart — Utility status · all sectors

Unit availability and risk — Unit availability + risk

PWA network

Separate PWAs for residents, dispatch, each utility, and mission command — one unified map underneath.

Resident PWA for outages and HOA notices — Resident PWA

Dispatch one-tap workflow — Dispatch PWA

Utility operator PWA integrated with map — Utility PWA

Mission radius and unit highlights — Mission PWA

User experience

High contrast
Large fonts
Florida theme
One-tap actions
Zero clutter
Zero drift

Request county demo County manager overview